As warehouses and DCs become more and more reliant on technology, the WMS has become the foundation of operations. But how do you know if you’re getting the most out of your WMS? Bridget McCrea, a contributing editor for Modern Materials Handling, recently posed this question to top industry experts, including our very own Howard Turner. Howard discussed the role a WMS plays in e-commerce fulfillment.
“Shippers have to be able to respond to growing demand for e-commerce fulfillment—something that’s been around for a while, and that’s growing consistently,” says Howard Turner, director of supply chain systems at St. Onge Company. “E-commerce fulfillment became even more pertinent over the last year or so, with shippers dealing with unexpected demand levels while also ensuring good customer service levels.”
Achieving that balance requires systems that can support processes like goods-to-person picking, plus the software solutions that support those activities. “WMS plays a key role there,” says Turner, who sees definite opportunity for companies to dive deeper into their WMS systems and dig out additional benefits that may be lurking below the “surface.”
Click here to read the full article on the Modern Materials Handling website!