St. Onge Company’s Matt Kulp was recently published an article about creative solutions to improve order fulfillment operations in Parcel. He discusses how operations can be made better through improved labor practices and collaborative shipping solutions. Use the link below to read the full article on the Parcel website!
The current problem is that there are many shortages throughout the supply chain making this relatively simple process very difficult. In order for the customer to place their order, customer service and technical support are required. The fulfillment center that processes the order requires labor, which is not readily available at peak shipping season when needed. The delivery step requires truck drivers and hub capacity at peak shipping times, both of which may not be readily available. And recently, it’s not just during peak holiday shipping season, but shippers are experiencing shortages throughout the year. All of these shortages are challenges and bottlenecks.
Shippers are seeking creative solutions to sustain and hopefully grow their business through these challenges. Rather than partaking in the insanity of doing things over and over and expecting different results, let’s review other options that some are considering.
Click here to read the full article on the Parcel website!